The Systems Thinker – Working in High-Leverage Zones with the

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he Double-Loop Learning Matrix (adapted from the work of John J. Shibley) is a tool that teams can use for uncovering and articulating high-leverage change initiatives. This matrix is an integration of three vital learning tools: (1) the phases of the classic learning cycle — observe, assess, develop, implement; (2) Chris Argyris’s double-loop learning framework; […]

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